Shipping Information:

For mail orders we ship: USPS priority mail

For international orders we ship: DHL

Overnight service is available at an additional charge.

Refund, Returns and Cancellation Policies:

If you are unhappy with any purchase from Celtic By Design, please let us know and we will be happy to consider a full refund or exchange.

To return merchandise: please include your name, address, and phone number.

To cancel your order: orders can be cancelled only if it is within 24 hours of placing the order since we strive to send our orders out the next day.

Frequently Asked Questions:

How do I choose the color of the wig?

We can send you a color ring at the cost of $25 USD, which will be credited to your order when the color ring is returned. This way, you can match the color directly to the hair.

Below are some descriptions of the color numbers we carry:

#2 Darkest Black

#4 Black

#6 Darkest Brown

#8 Med. Brown

#10 Warm Med. Brown

#12 Golden Brown

#14/25 Light Golden Brown

#15 Med. Red Brown

#18/25 Med. Ash Brown

#18/26G Light Ash Brown

#24B Bright Golden Blonde

#25 Med. Gold Blonde

#26G Light Blonde

#24B/26G Light Gold Blonde

#24B/27C Strawberry/Gold Blonde

#27C Bright Light Red

#36 Med. Red

#130 Darkest Red

#613 Gold/Platinum Blonde

#60R Platinum Blonde

What if my color is between two colors, should I go lighter or darker?

This happens a lot and it is a personal choice to either go lighter or darker. Both choices will work and you may want to factor in the color of your dress.

What styles of wigs do you carry

We offer 10 styles of wigs:

1. Brittany Spiral - Spiral curls, shoulder length, very full.

2. Chloe - Spiral curls, the fullest wig we carry.

3. Brittany - Ringlet wigs, shoulder length, short curls at the top.

4. Kerry - Ringlet wig for dancers 10 years and under.

5. Ashley - Tight ringlet wig, thicker than the Kerry, for 10 to 12 year olds.

6. Lucy - Split curls, 1 diameter, shoulder length.

7. Jesse - Split curls, 1/2 diameter, shoulder length.

8. Bunny - Bun cover, tight short ringlets.

9. Emily - Loose ringlet curl, below shoulder length. Very full. !!!NEW!!!

10. Darcy - Loose ringlet curl, shoulder length.

What if I know the color number, are your numbers the same?

The color numbers are standard but they do vary slightly. We can usually match the color by using just the number. If we do not carry that particular number, we can suggest the closest color we have to that number.

Do all wigs get fuzzy?

Yes, all wigs get fuzzy. We suggest trimming off the fuzzies as they appear. We also suggest wrapping curls around your finger or a pencil to reform the ringlets to tidy up the wig.

Can wigs be washed?

Yes, wigs can be washed and it does freshen up the wig but it does not get rid of the fuzzies. After washing, it will never look brand new again.